Upgrade your mobile phone to 4G with VoLTE now.
If you are still using a 3G mobile phone, it is time to upgrade.
You can get a 4G with VoLTE phone quickly.
Otherwise, you will not be able to make mobile calls (including Singapore emergency numbers).
If you need a guide, here's a list of 4G with VoLTE mobile phone models.
more questions? email us at [email protected]
From today, you can enjoy a clearer mobile voice call experience with VoLTE!
As the digital landscape evolves, so does your connectivity. With the imminent shutdown of Singapore 3G networks, it's crucial to ensure your device is prepared for the transition to 4G and 5G technology.
Please start to turn on your VoLTE option now on your phone if any, and start using at least a VoLTE 4G Mobile Phone.
Note: Some VoLTE 4G Mobile phone does not have VoLTE on/off option as it defaults to using VOLTE
No need to change SIM Card / e-SIM
Your existing VIVIFI SIM cards / e-SIM are 4G/5G enabled.
4G/LTE Voice call
VIVIFI Network is now on VoLTE*
What do you need to do?
#1
Check if your mobile phone is in the recommended mobile phone list. If so, you are good to go.
Otherwise, please help to work on #2 and #3.
#2
You see a 3G or H+ network bar in the top-right corner of your mobile phone screen all the time.
Please get a 4G mobile phone with VoLTE.
#3
Verify that your 4G mobile phone supports VoLTE or 4G Calling. You can find this option in your phone's mobile network settings. It is defaulted to use VoLTE for some newer 4G/5G mobile phones.
Otherwise, please get a 4G mobile phone with VoLTE.
❌ Potential Issues for 3G-Only Devices or Non-VoLTE Devices
🚫 Emergency Call Concerns
You may lose the ability to make emergency calls to '999' in critical situations.
🚫 Loss of Voice, SMS, and Data Services
Without upgrading to a 4G Device with VoLTE device, you risk losing access to essential voice, SMS, and data services.
VIVIFI's Support for Smooth Transition
🔄 Turn ON VoLTE option NOW
At VIVIFI, we're dedicated to ensuring your connectivity remains seamless and hassle-free. Have your 4G mobile device ready and embrace the future of communication with confidence.
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