How does it work?
Your journey to VIVIFI Mobile Plan. When required, email us [email protected]
We recommend the use of Singpass to sign up for your VIVIFI mobile plan. Using Singpass, you will have the control on when to trigger your number porting.
(1) Pick your email as VIVIFI login ID
Tips - Purchase more mobile plans
Getting an account for someone else? E.g. Your son. You can use email alias to register an account using email alias by adding "+son" between your email ID and domain. For example [email protected]. All emails sent to [email protected] will be received in the inbox/junkbox of [email protected]
Email alias is automatically supported by GMail, Hotmail, Outlook.
(2) Port-in or Get a New Number
(3) Physical SIM Card or E-SIM
(4) Payment
A Bank Card (Credit/Debit) is required for monthly deduction of bill. This card will be registered for monthly recurring payment.
Tips - Monthly Bill and Payment
(5) Complete information for number porting
Tips: Select "NO" if you are not the registered owner of the port in number, and you will get to enter the owner's Name and ID(NRIC).
Important Note :
Number porting will not be triggered until you have activated your VIVIFI sim card / e-sim.
(6) Activate your VIVIFI sim card / e-sim
Note: For non port-in application, you can activate your VIVIFI sim card / e-sim any time, and you can use it within 4 hours.
(7) Switch to VIVIFI sim card / e-sim
Number Port-in Customer : On the next morning, your existing Telco sim card will not have mobile signal. Switch over to VIVIFI sim card / e-sim.
E-SIM : The e-sim QR code is available in your account. Click on Manage >> SIM Management.
Important Note for e-sim customer :
(8) Check your usage
You can install a home screen icon to check your usage. This is available for both Android and iPhone.
Important note: Pro-rated Usage entitlement and month fee for first month
(9) Your first bill
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